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We would recommend using a trackable shipment method such as FedEx and UPS as Argus is not responsible for any lost packages.
Once we receive this information, we will e-mail your RMA# within 24-48 hours along with instructions on how to send the defective product in for repair/replacement. All Products sent in for warranty service must be adequately packaged. Inadequate packaging will void the warranty.
** With replacement cameras we reserve the right to replace a camera with the same model but a different color.
Thanks,
Argus RMA Department |